There are certain words in business that when they are spoken or in many cases mumbled behind a quivering hand, they make the chin drop and eyes bore holes in the carpet. Words like all the tax phrases, terminal, provisional, GST etc.
Words like balance sheets, bank reconciliations and creditors reports. All really nice words if used in a non-business sentence, like the word ‘plan’ can be a great word, “let’s plan our holiday”. But when I talk to clie...